Customer Service Delivery Advocate
Join Carvana as a Customer Service Delivery Advocate and kickstart your career with competitive pay, growth potential, great benefits, and hands-on customer interaction.
The Customer Service Delivery Advocate role at Carvana offers a starting pay range of $19 to $21 per hour. The position is full-time with several scheduled shifts available. Benefits include health, dental, and vision insurance, generous paid time off, 401(k) matching, loan repayment, tuition reimbursement, and an employee stock purchase plan. Candidates must have a valid driver’s license and be prepared for physical work outdoors, making this ideal for those who enjoy an active role in customer service and delivery.
Daily Role and Responsibilities
As a Customer Service Delivery Advocate, you will deliver vehicles to customers, help with paperwork, and ensure every client receives an outstanding experience.
The job involves driving Carvana’s custom haulers after training, so no special commercial license is required. You perform routine inspections and regular loading/unloading of vehicles, including physical labor outdoors in various weather conditions.
Accurate record-keeping and excellent communication are important as you’ll enter notes into customer tracking systems and interact directly with buyers.
Maintaining a clean driving record and complying with company safety standards is required at all times. In select states, additional licenses or notary certifications may be necessary, but Carvana supports new hires through this process.
Advantages of Joining Carvana
Growth is encouraged with frequent performance-based pay increases, allowing staff to reach top earning potential quicker than many comparable roles.
The robust health, wellness, and educational benefits are a major highlight—especially valuable for those with long-term career goals or ongoing education needs.
A Couple of Drawbacks
One downside is the physical demands: expect to be on your feet, lifting and moving vehicles, and handling delivery work in all types of weather.
Schedules are variable with rotating days off, and flexibility is essential as work hours often include evenings and weekends.
निर्णय
Carvana’s Customer Service Delivery Advocate role is a strong opportunity for anyone who enjoys customer interaction, career growth, and a support-focused environment. While physical and schedule demands are considerable, the pay, benefits, and advancement prospects make this a standout option for motivated job seekers.
