Pengurus Rumah Tangga Eksekutif
Lead housekeeping operations, manage vendors, uphold guest satisfaction, and enjoy benefits like incentives, healthcare, and professional growth. Full-time position. Hotel experience preferred.
Day-to-Day Role Summary
As an Executive Housekeeper, you will oversee the entire housekeeping department and manage key vendor relationships. Ensuring high standards of cleanliness and quality is at the core of this position.
Your day will start with room inspections, team briefings, and monitoring cleaning operations. Regular audits and inventory checks keep things running smoothly every day.
The position requires coordination with the Front Office for room readiness and rapid problem-solving if issues arise. You’ll also handle guest requests and feedback directly.
Effective communication is essential for delegating tasks, planning preventive maintenance, and leading safety briefings. Maintaining records and tracking expenses are also part of your responsibilities.
You will report on guest satisfaction scores and collaborate with vendors to enhance the service offering—serving both operational and customer service leadership roles.
Keunggulan Utama
This role offers a strong incentive structure with both annual and regular performance bonuses, offering financial motivation for high achievers.
Healthcare benefits are available, including comprehensive allowances, and employees may receive a premium communications package, supporting both wellbeing and professional needs.
Potential Disadvantages
This is a high-responsibility position involving regular audits, strict compliance, and constant quality checks, which can be demanding for some applicants.
You may face pressure to handle urgent guest issues or vendor problems swiftly, especially during peak occupancy periods, which can add to the workplace intensity.
Putusan Akhir
The Executive Housekeeper role is ideal for candidates with solid housekeeping management experience and a passion for quality. The perks and career growth make it an attractive option.
If you thrive in structured, high-expectation environments and value clear reward systems, this role offers significant professional and financial benefits.
